Getting Started with Unavakam Mobile
Complete setup and first-use guide for the Unavakam mobile app. From download to your first order.
Download & Install
Open App Store or Google Play
Search for "Unavakam" in the App Store (iOS) or Google Play (Android).
Download the app
Tap "Get" (iOS) or "Install" (Android). The app downloads and installs automatically on your device.
Open Unavakam
Tap the Unavakam icon on your home screen to launch the app for the first time.
Login & Account Setup
Enter your phone number
The login screen asks for your phone number in the format +91 XXXXXXXXXX. This is the number your restaurant manager used when creating your staff account in the Admin Panel.
Receive OTP via SMS
You'll receive a one-time password (OTP) as an SMS text message within seconds. Enter this 6-digit code in the app.
Set your PIN
On your first login, create a personal 4-digit PIN. This PIN is what you'll use to log in from now on â faster and easier than a password. Write it down and keep it safe.
You're logged in!
The Home screen appears. You are now connected to your restaurant's Unavakam system. Any menu changes, new orders, or configuration changes made on the Admin Panel appear on your phone in real time.
Understanding the Home Screen
After login, you land on the Home screen. Here's what you see:
- Welcome message â Shows your name and role (e.g., "Waiter", "Chef", "Manager")
- Quick status cards â Active orders today, revenue so far, top items (varies by role)
- Action buttons â Quick shortcuts to Tables, Quick Orders, Orders, or other key screens based on your role
- Menu icon (bottom bar) â Tap to navigate to different screens
Your Role & What You Can Do
The App shows different screens and features based on your assigned role. Here's what each role can access:
| Role | Key Screens | Primary Tasks |
|---|---|---|
| Owner | All screens | Full access to manage entire restaurant from mobile |
| Manager | Home, Orders, Tables, Stock, Reports, Feedback, Expenses | Monitor operations, manage staff, review performance, approve orders |
| Waiter / Floor | Tables, Quick Orders, Orders (partial), Home | Take orders, manage tables, track order status, handle payments |
| Chef / Kitchen | Orders (KDS view only) | View incoming orders, mark status as they prepare dishes |
First Steps Based on Your Role
If you're a Floor Staff / Waiter
Familiarize yourself with the Menu
Tap Menu to browse your restaurant's full menu. Search for items, check prices, and note variants and modifiers. This helps you answer customer questions confidently.
Practice taking an order
Tap Tables to see your floor layout. Click an Available (green) table, then tap "New Order" to practice building an order. Add a few items, see how modifiers work, and cancel before submitting.
Place your first real order
When a customer sits down, start an order from the Tables screen. Add items, clarify modifiers, and submit. You'll see the order appear on the Kitchen Display instantly.
Learn checkout
When the customer is ready to pay, click the table, verify the bill, and process payment through the app or your POS terminal.
If you're Kitchen Staff / Chef
Find your Orders screen
Tap Orders to see the Kitchen Display System (KDS). Orders appear in a Kanban-style view with columns: New, Preparing, Ready, Served.
Understand order cards
Each card shows the order number, items to prepare, quantities, special modifiers (e.g., "No Onion", "Extra Sauce"), and elapsed time. The timer shows how long the customer has been waiting.
Start preparing orders
When a new order appears, acknowledge it by dragging the card from "New" to "Preparing". This tells floor staff the kitchen is working on it.
Mark dishes as ready
When all items in the order are plated and ready on the pass, drag the card to "Ready". Floor staff will collect the food. When the customer receives it, you mark it "Served".
If you're a Manager
Check the Home screen every morning
See overnight summary, today's targets, and quick stats. This takes 2 minutes but gives you the day's pulse.
Monitor Orders in real time
During service, check the Orders screen to see all active orders, status, and timers. Identify bottlenecks â if many orders are stuck in "Preparing", the kitchen needs support.
Review end-of-day Reports
After closing, check Reports for revenue, order count, and top items. Compare to yesterday and last week.
Log expenses on the go
Use the Expenses screen to record supplier payments, maintenance, or other costs immediately. Photo the receipt while you're paying.
Tips for Using the App Effectively
Troubleshooting
App won't log in
- Verify phone number includes country code +91
- Ensure you're using the PIN, not your password
- Confirm internet connection is active
- Restart the app and try again
- Contact your manager to verify account exists in Admin Panel
App is slow or laggy
- Check internet connection â 4G or WiFi is needed
- Close other apps consuming bandwidth
- Restart your phone
- Force-close and reopen Unavakam
- Uninstall and reinstall the app if issues persist
Data not syncing / orders not appearing
- Confirm internet is connected (WiFi or mobile data)
- Check if the Admin Panel was updated â if yes, your phone should sync within 10 seconds
- Pull down to refresh the Orders or Tables screen
- Log out and log back in to force a sync
Can't find a feature
- Check your role â some features are only available to Managers or Owners
- Read the documentation page for that feature (found in the sidebar)
- Ask your manager or check the admin documentation for how the feature was configured
Next Steps
You're ready to start using Unavakam! Explore the screens in this documentation based on your role. Each screen has a dedicated page with full guidance.
Common next reads: